An Airbnb, Vrbo or different rental host ghosted you. Now what?

Lauren Gumport was en path to a trip on the island of Chios, Greece, in July, the place she was set to remain in an Airbnb for 5 nights along with her finest pal.

However upon her arrival in Athens to connect with her flight to Chios, she obtained a WhatsApp message from somebody stating that their dad owned the Airbnb property, however that they managed it. The son mentioned they’d be out of city — and that their dad didn’t converse English — however that Gumport would nonetheless have the ability to verify in with the dad.

Gumport, who works for the journey insurance coverage firm Faye, isn’t any stranger to tales of journey mishaps. She sensed one thing was off however solid forward with the Chios flight. When she arrived on the assembly spot close to the Airbnb, nobody was there.

“It was scorching and never in a touristy space, so it didn’t really feel nice,” she says. “We had been exhausted from the flights and simply needed to drop our luggage, in order that was irritating.”

She had a global cellular phone plan, so after quarter-hour of ready for the proprietor,she referred to as Airbnb customer support. An hour later, an Airbnb customer support agent lastly supplied to rebook them elsewhere. However with no different appropriate Airbnb listings, Gumport declined the provide. Airbnb then supplied to pay for 2 nights at a lodge.

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